Policy On Hazardous And Other Sensitive Materials

Policy on Hazardous and Other Sensitive Items

last updated 06/28/2017


We do not transport hazardous materials

We do not transport hazardous materials.  Transporting hazardous materials while performing a service on the Pickup Pronto platform may terminate your use of the Pickup Pronto platform (as agreed to in the terms and conditions).


How to Identify Hazardous Waste

Common hazardous materials include but are not limited to batteries, aerosols, mercury and mercury-containing products, light bulbs, automotive fuels and fluids, propane, fireworks, ammunition, paint, paint thinners, solvents, household cleaners, lawn chemicals, certain personal nail products. 

When performing pickups inspect the items to be picked up thoroughly including inspection of closed boxes and containers. 


List of Hazardous Items (non-inclusive)


Fluorescent light ballasts

Nail Polish

All-purpose cleaners


Ant/roach killers

Fluorescent light bulbs

Fluorescent light tubes


Nail polish remover

Oil Filters

Oil-based paint

Antibacterial products

Fuel filters

Other pesticides



Other solvents


Furniture polish

Oven cleaner

Artist paints

Furniture stain

Paint stripper

Automotive fluids and oils


Paint thinner

Batteries, Automotive


PCBs (polychlorinated biphenyls)

Batteries, Household

Brake fluid

Bug/Insect killer

Boating waste

Butane and propane tanks

Carburetor cleaner



Chemistry sets

Chlorine bleach

Contact cement

Drain opener/cleaner

Engine degreaser




Fire extinguishers


Hair Color

Hair spray

Hobby chemicals

Indoor pesticides


Lawn and garden pesticides

Lead-based paint

Lead-based paint chips

Lice shampoo

Marine bottom paint (anti-fouling)


Metal cleaners

Model cement

Moss control


Motor oil

Pepper Spray

Photographic materials

Rat poison

Rubber cement

Rubber cement thinner

Rust remover


Slug poison

Spot and stain remover

Spray paint

Thermometers with mercury

Thermostats with mercury

Toilet bowl cleaner

Transmission fluid

Varnish and lacquer

Weed killers

Wood preservatives


When Encountering Hazardous Materials

1. You’ve inspected the customers items to be moved and you see something hazardous.

2.  In person or through phone contact, inform customer that there is an item or items that are hazardous and you cannot move that or those items. 

3.  Customer may instruct you to take everything else and leave the hazardous material behind.  Or the order can be fully cancelled.  Customer will be charged a cancelation fee.  The cancelation fee will go to the driver.  


Note:  We have noted on website and mobile app ordering process that we do not transport hazardous materials. 


Periodically a Pickup Pronto representative may randomly call drivers and ask standard questions to gauge their knowledge of hazardous materials, focusing on items we do and do not accept.  Incorrect answers in itself will not have an effect on your standing with Pickup Pronto, these calls are simply to determine if and when more information regarding hazardous materials will be sent out to drivers who use the Pickup Pronto platform. 


Special Non-Hazardous Materials

Certain items that Pickup Pronto does permit to be transported on the Pickup Pronto Platform may have special handling or disposal regulations locally, state-wide, or federally.  Please be aware of all regulations. 

Tires – Some waste management facilities may have a limit on how many tires can be disposed of per visit.  There may be a tire recycling facility in your area.

Paint – We only transport dry paint.  Waste management facilities do not accept wet paint.  Lead paint is strictly prohibited to be transported via the Pickup Pronto Platform.  There may be paint recycling opportunities locally.

Motors – Customers should remove all fluids from gas-powered items prior to your arrival.  We do not transport any motorized equipment containing fluids. 

Drywall – Many waste management facilities accept drywall.  There may be drywall recycling opportunities locally.

Appliances – Hazardous components, including PCBs and mercury, and compressor oil, must be removed from appliances before transport and disposal.  There may be appliance recycling opportunities locally.


Keep Yourself Safe

We want our drivers and customers to be free of physical harm. There are steps you as a driver can take to decrease the risk of incident. Upon inspection of a customer’s item(s) drivers should keep themselves safe by wearing gloves and safety glasses. A breathing mask will help protect you from possible harmful dust. An orange safety vest is recommended to make you visible during curbside pickups.


See also our Policy on Securing Cargo